Privacy Policy


Effective Date: 7/14/25

At Elevate Counseling, your privacy is our priority. This Privacy Policy describes how we collect, use, and protect your information when you visit our website and engage with our services.

Business Name: Elevate Counseling
Address: 318 W. Stone Avenue, Greenville, SC 29609
Email: rlteneyck101@gmail.com

1. Information We Collect

a. Website Visitors

When you visit our website, we may collect non-sensitive personal information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Any other information you submit via our contact forms

We may also use cookies and analytics tools to understand how users interact with our website.

b. Clients (Health Information)

If you are a counseling client, we may collect Protected Health Information (PHI), which includes information related to your health history, treatment, and related services. This information is protected under the Health Insurance Portability and Accountability Act (HIPAA).

2. Use of Your Information

We use personal information to:

  • Respond to inquiries

  • Schedule appointments

  • Provide mental health services

  • Comply with legal and ethical obligations

  • Improve our website and client communication

We do not sell or rent your personal or health information.

3. HIPAA Notice of Privacy Practices

As a provider of mental health services, we comply with HIPAA. Your PHI is only shared for the purposes of treatment, payment, and healthcare operations, and only as permitted or required by law.

You have the right to:

  • Access your health records

  • Request corrections to your records

  • Request confidential communication

  • Request a restriction on certain uses or disclosures

  • Obtain a copy of this privacy notice

To make a request or file a concern, please contact us at rlteneyck101@gmail.com.

4. Data Protection and Confidentiality

We use secure technologies and best practices to protect your data. While no method of transmission over the internet is 100% secure, we take every reasonable precaution to safeguard your information.

In addition:

  • Our email communications are intended for scheduling and general inquiries only—not for sharing sensitive health information.

  • Client records are stored securely and access is restricted to authorized personnel.

5. Third-Party Services

Our website may link to external websites, such as Psychology Today. We are not responsible for the privacy practices or content of those third-party sites.

6. Cookies and Analytics

We may use cookies or tracking tools (like Google Analytics) to understand user behavior and improve our website experience. You may disable cookies in your browser settings if desired.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and the "Effective Date" updated accordingly.

8. Contact Us

If you have any questions, privacy-related concerns, or wish to exercise your rights under HIPAA or applicable privacy laws, please contact:

Elevate Counseling
318 W. Stone Avenue
Greenville, SC 29609
Email: rlteneyck101@gmail.com

Would you also like a HIPAA Notice of Privacy Practices in PDF format for intake packets or your office? I can generate a downloadable version if needed.