Terms of Service


Effective Date: 7/14/25

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Elevate Counseling, located at 318 W. Stone Avenue, Greenville, SC 29609 (“we,” “us,” or “our”). By using our website or scheduling services, you agree to these Terms.

1. Use of This Website

The information provided on this website is for general informational and educational purposes only. It is not a substitute for professional mental health diagnosis, treatment, or medical advice. Use of this website does not create a therapist-client relationship.

2. Services Offered

Elevate Counseling provides in-person and virtual mental health counseling to individuals, teens, and families. Services are offered only to clients residing in states where the provider is licensed to practice.

All services are subject to availability and clinical appropriateness as determined by the therapist.

3. Appointments and Cancellations

Appointments must be scheduled in advance. We require at least 24 hours' notice for cancellations or rescheduling. Missed appointments or late cancellations may result in a cancellation fee.

To cancel or reschedule, please contact us directly at rlteneyck101@gmail.com.

4. Fees and Payment

All fees for counseling services will be discussed and agreed upon prior to the first session. Payment is due at the time of service unless other arrangements have been made. We accept certain insurance plans and private pay.

It is your responsibility to verify insurance benefits and understand any co-pays or out-of-pocket expenses.

5. Confidentiality

We are committed to maintaining the confidentiality of your personal and health information in accordance with HIPAA and applicable state laws. Please refer to our Privacy Policy for more details.

Exceptions to confidentiality include:

  • Threats of harm to self or others

  • Suspected abuse or neglect of a child, elderly, or disabled person

  • Legal subpoenas or court orders

6. Communication

Email and web forms may be used for scheduling or general inquiries only. These methods are not secure for transmitting confidential or sensitive health information.

For emergencies or immediate mental health crises, do not use this site. Call 911 or contact a local crisis line.

7. Intellectual Property

All content on this website, including text, images, and design, is the property of Elevate Counseling and is protected by copyright laws. You may not reproduce, distribute, or reuse any content without written permission.

8. Limitation of Liability

By using this website, you agree that Elevate Counseling is not liable for any direct or indirect damages arising from the use or misuse of the information provided. Services are provided “as is” and without warranties of any kind.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted to this page with an updated effective date.

10. Contact

If you have any questions about these Terms, please contact:

Elevate Counseling
318 W. Stone Avenue
Greenville, SC 29609
Email: rlteneyck101@gmail.com

Would you like me to generate a client-facing Informed Consent for Treatment document to match this? It’s often used during intake alongside your privacy policy and terms.